Email is the fastest way to reach us. We aim to reply within one working day.
Include the email address on your ProjectPad account and, if relevant, a screenshot — it helps us fix things faster.
Go to Settings → Payments and tap Connect Stripe (Premium and Pro). Once connected, your invoices can include a secure pay-online link your customer can open on any device. Payments go straight to your own Stripe account and then your bank.
Scanned receipts are read automatically and saved to the job you assign them to. You can review and correct any detail before saving — totals, VAT, merchant and line items.
Premium and Pro are billed through your Apple ID via the App Store. Manage or cancel any time in the app under Settings → Subscription / Plan, or in your device's App Store subscription settings. App Store purchases are refunded by Apple — you can request one at reportaproblem.apple.com.
In the app: Settings → Account → Delete account. This permanently removes your account and data. If you can no longer access the app, email us and we'll delete it for you.
Yes. Tap to Pay on iPhone works on a supported iPhone, and Tap to Pay on Android works on a supported Android device with NFC running Android 13 or later. Your customer taps their card or phone against yours — no card reader needed. You can also send an invoice pay link so customers can pay by card online.
Our Terms of Service and Privacy Policy cover how ProjectPad works and how your data is handled.